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Frequently Asked Questions
Answers to questions you may have:
Who are you and where are you located?
We are a firefighter owned and operated business. Rob, the owner, works as an active firefighter on a 24 on 24 off schedule. Our offices are located in Wall Township, New Jersey
Is my credit card information safe?
Where is my order?
Most items are made-to-order. The handling times do not change, regardless of the shipping method chosen. Current lead times are as follows:
Custom License Plates: 7 business days
Serialized/Barcoded Equipment labels: 5 business days
Regular Equipment labels: 3 business days
Letters & Numbers: 3 business days
Custom department decal re-create: 4 business days from artwork approval.
If you have more questions, email us HERE